Returns & Exchanges
At Siyah Enterprise, we strive for perfection in every stitch, but if your fashion piece isn't quite right, we offer a seamless 30-day return policy for all unworn items. We are committed to ensuring your wardrobe meets your highest expectations with our hassle-free exchange process.
Return Process
- 1.Initiate Your Request
Log into your Siyah Enterprise account and select the order you wish to return to receive a unique Return Authorization number.
- 2.Package with Care
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our quality control team inspects the item, your refund or exchange will be processed within 5-7 business days to your original payment method.